My energy bills have been all over the place, and I can't quite wrap my head around it. Is it just me, or does anyone else find the billing system a bit perplexing? I mean, one month it's reasonable, and the next, it skyrockets without any apparent reason.
I've tried reaching out to their customer service, but it feels like I'm stuck in an endless loop of automated responses. Has anyone cracked the code to efficient communication with them? Share your experiences, if you've had any, and let's try to figure this out together. What are your thoughts on the reliability of Eversource Energy Utility?